Cancellation policy

SUBSCRIPTIONS & CANCELLATIONS

Subscriptions

When you subscribe, you'll receive repeat deliveries based on the frequency you choose. Your payment details are stored securely and you'll be charged for each delivery.

Changing or Cancelling

You can pause, skip, or cancel your subscription anytime. No fees, no penalties.

To manage your subscription:

• Use the link in your order confirmation email, or
• Log into your account on our website, or
• Email us at support@ridgelineroast.com and we'll handle it

Pre-Orders

If you purchase a pre-order item, you're buying something that's not yet in stock. We may collect partial or no payment at checkout, then charge the full amount when the item ships.

You can cancel a pre-order anytime before it ships. If it's already shipped, see our Refund Policy.

Refunds

See our Refund Policy for details on returns and refunds.

Questions?

Email us anytime: support@ridgelineroast.com